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SYSTEM UPDATE: Transition to 8-Digit Telephone Number

Friday October 4th, 2019 • By dsbmco

FREQUENTLY ASKED QUESTIONS

1. Will there be a downtime during the migration?

A. Yes, there will be a downtime of 10 seconds during the service interruption on October 6 from 12:00 AM to 5:00 AM (GMT +8).

2. What if I was on a call when the service interruption occurred?

A: The call will be cut off during the migration. You will be able to re-establish the…

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